We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||5-15 Business days|
|Canada, Europe||5-15 Business days|
|Russia, Asia||5-15 Business days|
|Australia, New Zealand||7-20 Business days|
|Mexico, Central America, South America||7-20 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (33)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 Jun 2018 11:34
6 Jun 2018 02:42
Amazing product, exactly like in the picture, very soft and comforting :)
3 Jun 2018 06:01
2 Jun 2018 10:28
Very good mat
28 May 2018 10:39
Looks nice. It is soft and non-slip. The cover is a nice bonus.
23 May 2018 12:58
Very nice product
17 May 2018 16:40
Highest quality!!! Thanks.
13 May 2018 22:36
7 May 2018 04:14
5 May 2018 22:35
Good quality as expected.
5 May 2018 08:53
What a great mat! Rope and bag are very handy.
4 May 2018 04:10
Even my cat likes it. Good quality. Not thin. As I wanted.
30 Apr 2018 05:26
comfortable, seams are good, bag, strap. what else?
29 Apr 2018 23:57
28 Apr 2018 12:35
Seems to be excellent
27 Apr 2018 09:41
Very very good quality
26 Apr 2018 08:22
Very good quality. Highly recomend product.
25 Apr 2018 11:51
19 Apr 2018 09:21
18 Apr 2018 09:34
quality not inferior to sports skills online expensive 40% is used to take
18 Apr 2018 02:49
Good Quality Products I recommend
17 Apr 2018 22:08
Excellent mat, non slip, big thank you!
14 Apr 2018 18:57
is not specially clear side for sex.
11 Apr 2018 07:38
very comfortable, quality is superb!
6 Apr 2018 01:30
The item is perfect!!! Thank you very much!!!
21 Mar 2018 04:55
thank you, like
16 Mar 2018 07:14
cool mat. satisfied order!
13 Mar 2018 00:47
lovely identical to the photo
12 Mar 2018 16:50
very hot and lovely. i recommend
12 Mar 2018 03:29
satisfied order, all like in description)) quality) recommend)
27 Feb 2018 11:27
Match the description, highest quality, satisfied, BIG thanks!!
14 Feb 2018 10:12
The product is just as described, the colour is amazing, quality definitely top-notch. I will order again in future.
31 Jan 2018 06:51
The best mat i’ve ever had. Thank you. I Will order one more piece.
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