We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||5-15 Business days|
|Canada, Europe||5-15 Business days|
|Russia, Asia||5-15 Business days|
|Australia, New Zealand||7-20 Business days|
|Mexico, Central America, South America||7-20 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (24)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Jun 2018 04:49
It is very nice and it works properly.
11 Jun 2018 20:22
Humidifies and great for dry climate. Very satisfied.
10 Jun 2018 02:54
So cute, I love it
6 Jun 2018 09:57
It works perfect, I have ordered another one for my sister. Thanks.
3 Jun 2018 19:06
Didn't try it out yet. I looks very beautiful.
28 May 2018 10:14
Really well packaged. Everything as described, been using for a 3 days, everything is good. Thinking to get another one for living room:)
27 May 2018 10:42
I love it!. Works excellent and it looks awesome in my living room. Thank you!
8 May 2018 12:03
Running perfectly, very cool looking humidifier also.
11 Apr 2018 02:49
Easy to work, packaging is very good and the product is cool looking one...satisfied.
8 Apr 2018 12:12
Good product, best regards from Hungary.
6 Apr 2018 10:04
Fine boxed, very thank you! now i will test it!!! :D
16 Mar 2018 09:10
Very good product, it looks terrific in my living room. Thanks.
7 Feb 2017 23:46
I love this product, great value, perfect working
4 Feb 2017 10:03
Bought two pieces, both are installed at home and running
4 Feb 2017 07:34
I am very satisfied.
2 Feb 2017 23:54
2 Feb 2017 23:12
Absolutely great product, I am very pleased that the right plug was provided, I was worried I would have to get an adapter so 100% pleased with it. Good quality product aswell.
26 Jan 2017 04:06
Very nice. It's working, hope for long time. Thanks so much!
24 Jan 2017 01:32
Thank you very much very much, children are happy sniffing sit in the dark. lights change color!
24 Jan 2017 01:28
Very nice and silent diffuser. Very satisfied. Thanks!
14 Jan 2017 01:13
Good price excellent quality, friendly attitude, thanks!!! 10 + + + + + + +
14 Jan 2017 01:02
8 Jan 2017 19:10
packaged in single cardboard box, good quality, working good
29 Dec 2016 01:29
Just like on the photos. Works fine! Thank you!
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